Types of Information We Collect
We receive, collect, and store any information you enter on our website or provide to us in any other way. In addition, we collect the Internet Protocol (IP) address used to connect your computer to the internet; login data; email address; password; computer and connection information; and interaction data.
We may use software tools to measure and collect session information, including page response times, length of visits to specific pages, page interaction information, and methods used to navigate away from pages.
We also collect personally identifiable information such as name, email address, communications, comments, and feedback that you voluntarily provide to us.
Text Messaging Consent
By providing your phone number, you agree to receive text messages from ICS Facilities Management related to your inquiries, service updates, and other relevant information.
Message frequency may vary. Message and data rates may apply.
For assistance, reply HELP or contact us using the information provided on our website.
To stop receiving messages, reply STOP. No further messages will be sent.
For more details, please review this Privacy Policy.
How We Collect Information
When you submit a form on our website, we collect personal information such as your name, company name, phone number, and email address. This information is collected solely for the purposes outlined in this policy.
Why We Collect Personal Information
We collect non-personal and personal information for the following purposes:
-
To provide and operate our services
-
To provide customer support and ongoing assistance
-
To contact visitors and clients with service-related notifications and updates
-
To send relevant communications related to our services
-
To create aggregated statistical data to improve our services
-
To comply with applicable laws and regulations
How We Store, Use, Share, and Disclose Personal Information
Our website is hosted on a secure platform that provides the online infrastructure needed to present our services. Your data may be stored through secure data storage, databases, and applications protected by standard security measures, including firewalls.
We do not sell, rent, or trade your personal information to third parties. Information is shared only when necessary to operate our services or comply with legal obligations.
How We Communicate With Site Visitors
We may contact you to:
-
Respond to inquiries or quote requests
-
Provide service-related information
-
Resolve issues or requests
-
Request feedback
-
Send updates related to our services
Communication may occur via email, phone call, SMS, or other contact methods you provide.
How to Withdraw Your Consent
If you no longer want us to process your personal data, you may contact us at:
Email: inquiries@icsfacilitiesmanagement.com
ICS Facilities Management
8113 Kelly Oak Drive
Browns Summit, NC 27214
Privacy Policy Updates
We reserve the right to modify this Privacy Policy at any time. Changes and clarifications will take effect immediately upon publication on the website. If material changes are made, we will notify users on this page.
Access, Correction, or Deletion of Information
If you wish to access, correct, update, or delete any personal information we hold about you, please contact us at:
Email: inquiries@icsfacilitiesmanagement.com